My 7 Favorite Freebies of 2011

1. Freeconferencecalling.com. How many times have you hung up on your customer by trying to patch in a third person using the unfriendly 3-way calling or your own telephone set? Would it sometimes be useful to record a call that you have with a client while you

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Motivation from the Masters

Here are a few of the best lessons I’ve received from the masters.  Although tried and true, their stories and hardships keep me energized, upbeat, and thinking bigger. 1. Don’t give up Thomas Edison performed 10,000 experiments before he discovered the light bulb. Friends asked him what

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7 Ways to Wow Your Prospect

As the competition for clients heats up this summer, it’s time to pull out all the stops and make your prospect feel like you’ve rolled out the red carpet.  How can you do that?  Here are 7 ways to wow your prospect and help them decide you’re

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Show Me the Margins

Many entrepreneurs I’m currently working with are anxious to hit the golden $100,000 mark this year.  Others are interested in growing their revenues steadily and incrementally.   Still others are focused on lowering costs, raising profits from that side of the equation. All of these approaches are well

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Our Client’s Truth

One of the most important characteristics of our business is the reputation that our business earns with others. What clients, employees, vendors, partners, and competitors think about our business matters a great deal. Our business’s reputation directly affects our success as well as our self-esteem, our pocketbook,

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