Why Is Marketing So Expensive?

Just about every small business owner I know dislikes the time and expense it takes to market their business. They’re networking at meetings, running ads, or joining groups to attract clients. They have a limited budget and they have limited time. They aren’t...

Seven Tips to Wow Your Current Clients

A few years ago, I had the pleasure of sailing into the Yokohama harbor at daybreak. The British cruise ship I was on was greeted with much fanfare by the harbor police boat, two fire boats that sprayed six water jet streams each a hundred feet into the air, and the...